Return & Refund Policy

My Happy Place Quilt Shop LLC

Last Updated: November 1, 2026

At My Happy Place Quilt Shop LLC, we want you to be happy with your purchase! We take pride in offering quilting fabrics, sewing supplies, notions, and other products to help make your creative projects special.

If something isn't right with your order, we're happy to work with you. Please review our return and refund guidelines below.

1. Return Eligibility

We accept eligible returns within 14 calendar days of delivery.

To qualify for a return, items must:

  • Be unused and in their original condition.

  • Be unwashed, uncut, and unaltered.

  • Have original packaging and tags, where applicable.

  • Include proof of purchase or an order confirmation.

Items that do not meet these requirements may not qualify for a return.

2. Fabric Returns

Because quilting fabric is frequently measured and cut specifically for individual orders, we have the following fabric return guidelines:

  • Uncut fabric may be eligible for return if it is unused and in its original condition.

  • Fabric that has been cut, washed, altered, or otherwise used cannot be returned.

  • Fabric sold by the yard that has been cut to fulfill an order is considered final sale.

  • Custom-cut fabric orders are final sale.

Please carefully review fabric descriptions, measurements, colors, and quantities before completing your purchase.

3. Non-Returnable Items

For quality and inventory reasons, the following items are generally considered final sale:

  • Cut or custom-measured fabric.

  • Custom-made or personalized products.

  • Special-order items.

  • Clearance and final-sale merchandise.

  • Products that have been washed, used, altered, or damaged after delivery.

These restrictions do not limit any rights you may have under applicable consumer protection laws, including rights relating to defective or incorrectly described merchandise.

4. Sale and Clearance Items

All items clearly identified as sale, clearance, or final-sale merchandise are considered final sale and are not eligible for returns or exchanges for reasons such as a change of mind.

However, if a sale item arrives damaged, defective, or materially different from what was advertised, please contact us so we can review the issue.

5. Damaged, Defective, or Incorrect Orders

We want every order to arrive in excellent condition.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 calendar days of delivery.

When contacting us, please provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs of the damaged, defective, or incorrect item, if applicable.

After reviewing your request, we will work with you to determine an appropriate resolution. Depending on the circumstances, this may include a replacement, exchange, or refund.

Customers will not be required to pay return shipping costs for merchandise that was incorrectly shipped or arrived damaged or defective due to an issue attributable to our business.

6. Refunds

Once an eligible return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow approximately 5–10 business days after refund approval for the refund to appear, depending on your financial institution and payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error or otherwise required by applicable law.

7. Exchanges

We may offer exchanges for eligible merchandise, subject to product availability.

If you would like to exchange an item, please contact us before returning it so we can discuss available options.

8. Return Shipping

Customers are generally responsible for return shipping costs for eligible returns due to a change of mind or ordering preference.

We recommend using a trackable shipping service, as we cannot guarantee receipt of merchandise returned without tracking.

If an item is damaged, defective, or incorrectly shipped due to an error on our part, we will work with you to arrange an appropriate return or replacement at no additional shipping cost.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has been processed, cut, customized, or shipped, cancellation may no longer be possible.

10. How to Request a Return

To request a return, refund, or exchange, please contact us using the information below.

My Happy Place Quilt Shop LLC
Oregon, United States

Email: myhappyplacequiltshopor@gmail.com

Please include your order number and a brief explanation of your request.

We will review your request and provide instructions for the next steps.

11. Policy Updates

My Happy Place Quilt Shop LLC reserves the right to update or modify this Return & Refund Policy as needed.

Any changes will be reflected on this page with an updated revision date.

Nothing in this policy is intended to waive or restrict consumer rights provided under applicable Oregon or federal law.

Thank you for shopping with My Happy Place Quilt Shop LLC. We appreciate your support of our small business and look forward to being part of your quilting journey!